1. Introduction
Welcome to ShapersBliss. Your privacy is important to us, and we are committed to protecting your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website (https://shapersbliss.com). By using our website, you agree to the terms outlined in this policy.
2. Data Collected
When you interact with our website, we may collect both personal and non-personal information.
Personal Information includes your name, email address, phone number, billing address, and shipping address. This information is collected when you create an account, place an order, or contact us.
Order Information includes details of the products you purchase, payment status, and transaction details. Please note that we do not store your full payment details; all payments are processed securely through trusted third-party payment gateways.
Technical Information such as your IP address, browser type, device information, and browsing behavior may also be collected automatically to improve website performance and user experience.
3. How We Collect Data
We collect your information through various interactions on our website, including when you:
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Register an account
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Place an order
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Fill out a contact form
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Subscribe to newsletters
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Browse or interact with our website
Additionally, certain information is collected automatically through cookies and tracking technologies.
4. How We Use Your Information
We use the information collected for legitimate business purposes, including:
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Processing and fulfilling your orders
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Managing payments and transactions
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Providing customer support and responding to inquiries
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Sending order updates, notifications, and service-related messages
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Improving website functionality, performance, and user experience
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Preventing fraudulent activities and ensuring security
We may also send promotional messages if you have opted in, and you can unsubscribe at any time.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us remember your preferences, maintain your shopping cart, and analyze website traffic. These cookies do not collect sensitive personal data but help improve usability and performance.
You can choose to disable cookies through your browser settings; however, doing so may affect certain functionalities of the website.
6. Who Has Access to Your Data
Your personal information is only accessible to authorized personnel who need it to perform their duties, such as processing orders, managing customer support, or improving our services.
We ensure that access to your data is limited and handled responsibly.
7. Third-Party Services
To operate our eCommerce business efficiently, we rely on trusted third-party services. These may include:
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Payment gateways for secure transaction processing
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Shipping and logistics partners for order delivery
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Analytics tools (such as Google Analytics) to understand website usage
These third parties only receive the necessary data required to perform their services and are obligated to handle your data securely.
We do not sell, rent, or trade your personal information to any third party.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order processing, legal compliance, and internal record-keeping.
You may request deletion of your data, subject to legal and operational requirements.
9. Security Measures
We take data security seriously and implement industry-standard measures such as SSL encryption, secure servers, and restricted access controls to protect your information.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
10. Your Rights
As a user, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data
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Opt-out of marketing communications
To exercise these rights, you can contact us at: support@shapersbliss.com
11. Legal Disclosure
We may disclose your personal information if required to do so by law, or if such action is necessary to:
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Comply with legal obligations
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Protect and defend our rights or property
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Prevent fraud or misuse of our services
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.
